Privacy Policy

This Privacy Policy describes how vipprobeautyproducts.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@vipprobeautyproducts.com or by mail using the details provided below:

13913 LAZY OAK DR, TAMPA, FL

33613-4927 United States

INFORMATION COLLECTED AND HOW IT IS USED BY VIP PRO BEAUTY

You may choose to provide VIP Pro Beauty with personal information when you visit the Site. For example, if you would like to make a purchase, you will be asked to provide your contact information (name, email address, mailing address, and telephone number) as well as your delivery and billing address, credit card number, and expiration date. If you would like to register an account at the Site, then as part of this, you may also disclose personal information to VIP Pro Beauty. 

If you purchase goods from VIP Pro Beauty offline or apply for a credit account, you may also provide VIP Pro Beauty with personal information. 


VIP Pro Beauty uses various social media networks in its business, including Facebook and Instagram. You may interact with VIP Pro Beauty's social media accounts, and by doing so, you may provide personal information to VIP Pro Beauty. 

In addition to your personal details (name, addresses, telephone, and email contact details), other kinds of personal information that VIP Pro Beauty may collect and hold from time to time include: 

  • details of the Products and other goods you purchase; 
  • data relating to your activity on the Site via tracking technologies such as cookies; 
  • data relating to your interaction with the official VIP Beauty social media accounts, if applicable; 
  • for credit account applicants, drivers licence details, trade references and landlord information (where relevant); and 
  • for job applicants or staff, employment history, educational qualifications, reference checks, payroll information and medical information (where relevant). 

VIP Beauty will collect personal information about you in the following ways: 

  • if you provide your information by telephone, post, email, or facsimile, via VIP Beauty's social media accounts, or in person; 
  • if you contact VIP Beauty via email or submit your information through the Site, including by registering an account ; and/or 
  • if you purchase Products from VIP Beauty. 
  • if you visit the VIP Beauty Site or social media accounts 

If it is reasonable and practical do so, VIP Pro Beauty will collect personal information about you only from you. In the course of operating the Site and its business, however, VIP Beauty may collect personal information from third parties such as suppliers, advertisers, mailing lists, recruitment agencies, credit information agencies, contractors, clients and business partners. 

If VIP Pro Beauty collect personal information about you from a third party VIP Pro Beauty will, where appropriate, request that the third party informs you that VIP Pro Beauty is holding such information, how VIP Pro Beauty will use and disclose it, and that you may contact us to gain access to and correct and update the information. 

When VIP Pro Beauty collect personal information from you, VIP Beauty will take reasonable steps to notify you or ensure you are aware of: 

  • VIP Pro Beauty's identity and contact details; 
  • that VIP Pro Beauty has collected your personal information, and whether that collection is required or authorised by law; 
  • the purposes of collection; 
  • the consequences if personal information is not collected (such as if this will affect VIP Pro Beauty's ability to provide Products, goods or services to you); 
  • VIP Pro Beauty's usual disclosures of personal information of the kind collected; 
  • information about this Privacy Policy; and 
  • whether VIP Pro Beauty is likely to disclose personal information to overseas recipients and if practicable, the relevant countries in which they are located. 

Some of the above information is included in this Privacy Policy. 

If you would prefer that VIP Pro Beauty not collect any personal information from you, please do not provide VIP Beauty with any such information (unfortunately, this means you will be unable to access the Site, or Purchase products through the Site).

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

VIP Pro Beauty will only collect personal information where it is reasonably necessary to do so for the conduct of its business. Any collection of personal information by us will be fair and lawful and will not be intrusive.

2.a. Products

Personal information collected from you will be used for the purposes of processing Product orders placed by you through the Site, and may be shared with a third party for the purposes of fulfilling and delivering your order. It will also be used to process and fulfil any orders for goods you submit offline. 

If you choose to register an account with VIP Pro Beauty via the Site, any personal information you provide as part of the sign-up process will also be used by VIP Pro Beauty to monitor your account activities and provide you with the functionality and features of the Site.

2.b Communications

If you have elected to provide VIP Pro Beauty with your contact information, VIP Pro Beauty may provide you with service related announcements concerning the Site or its social media accounts by any means, including email, SMS, MMS or messages through social media networks. VIP Pro Beauty may also contact you regarding your customer service requests or questions, interactions with VIP Pro Beauty's social media accounts, or regarding your order for Products. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that VIP Pro Beauty offers its customers. 

If you so elect, the information you provide may be used by VIP Pro Beauty to create and deliver to you marketing, advertising and promotional emails and content such as VIP Pro Beauty's newsletters, surveys or other email or social media network messages containing Product and event information, cosmetics tips or promotions (“Communications”). If you do elect to receive Communications and later decide that you would no longer like to receive them please notify VIP Pro Beauty - see Section 7(b) below. 

You may hear from VIP Pro Beauty via mail, email, SMS, MMS, phone or your social media accounts even if you have not elected to receive Communications. If you do not wish to receive these communications, please notify VIP Pro Beauty - see Section 7(b) below.

2.c. Customized Service

VIP Pro Beauty may use your personal information to provide you with customised content and advertising,service and use of the Site. For example, VIP Pro Beauty may suggest Products that would be of particular interest to you, based upon your purchase history and activity.

2.d. Site Promotions

On occasion, VIP Pro Beauty may offer promotions through the Site or its social media accounts, such as special events like sales and competitions, and other offerings such as questionnaires and surveys directed towards improving the Site, its social media presence and VIP Pro Beauty's Product offerings. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. You should review any applicable rules before participating. The use of personal information in connection with such promotions will be governed by this Privacy Policy, together with any additional terms and conditions which may apply to a particular promotion.

2.f. Distribution and Employment

If you provide personal information to VIP Pro Beauty with respect to your interest in acting as a distributor of Products, or in seeking employment with VIP Pro Beauty (such as your resume), VIP Pro Beauty will treat such personal information as confidential and use it only to consider you for current and future opportunities and to contact you with respect to such matters. Material of this nature that you provide to VIP Pro Beauty will be retained to be used in respect of future opportunities that may arise from time to time, unless you tell VIP Pro Beauty that you no longer wish for VIP Pro Beauty to retain your information.

2.g. Technologies

VIP Pro Beauty uses various technologies to collect information about your visit to the Site and to enhance and customise your experience on the Site. These may include cookies, web beacons, tracking pixels or links and similar technologies. For example, VIP Pro Beauty may collect the numerical Internet Protocol (IP) address identifying your computer or device which may indicate your geographic location. These technologies may provide a variety of information such as whether you have visited the Site before. They also may enable you to save your preferences. These technologies, in conjunction with your personal information, may be used by VIP Pro Beauty from time to time in connection with the Site for purposes including but not limited to storing your preferences, and purchase history, to authenticate sessions, to customise material that is made available to you, or to otherwise make the Site and all its functionality available to you. You acknowledge that if you set your computer to reject and/or block these technologies, including cookies, you may restrict your access to certain features of the Site.

2.h. Credit

If you submit an application for a credit account with Haircare Group, any personal information you provide will be treated as confidential and use it only to consider your application and if that application is approved, for the purposes of maintaining your credit account. 

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads
  • GOOGLE - https://www.google.com/settings/ads/anonymous
  • BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

    Using Personal Information

    We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

    Lawful basis

    Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

    • Your consent;
    • The performance of the contract between you and the Site;
    • Compliance with our legal obligations;
    • To protect your vital interests;
    • To perform a task carried out in the public interest;
    • For our legitimate interests, which do not override your fundamental rights and freedoms.

    Retention

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

    Automatic decision-making

    If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

    We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

    Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

    Services that include elements of automated decision-making include:

    • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
    • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

    GDPR

    If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 

    Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.


    CCPA

    If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]

    If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

    Cookies

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    [Be sure to check this list against Shopify’s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

    Cookies Necessary for the Functioning of the Store

    Name

    Function

    Duration

    _ab

    Used in connection with access to admin.

    2y

    _secure_session_id

    Used in connection with navigation through a storefront.

    24h

    _shopify_country

    Used in connection with checkout.

    session

    _shopify_m

    Used for managing customer privacy settings.

    1y

    _shopify_tm

    Used for managing customer privacy settings.

    30min

    _shopify_tw

    Used for managing customer privacy settings.

    2w

    _storefront_u

    Used to facilitate updating customer account information.

    1min

    _tracking_consent

    Tracking preferences.

    1y

    c

    Used in connection with checkout.

    1y

    cart

    Used in connection with shopping cart.

    2w

    cart_currency

    Used in connection with shopping cart.

    2w

    cart_sig

    Used in connection with checkout.

    2w

    cart_ts

    Used in connection with checkout.

    2w

    cart_ver

    Used in connection with shopping cart.

    2w

    checkout

    Used in connection with checkout.

    4w

    checkout_token

    Used in connection with checkout.

    1y

    dynamic_checkout_shown_on_cart

    Used in connection with checkout.

    30min

    hide_shopify_pay_for_checkout

    Used in connection with checkout.

    session

    keep_alive

    Used in connection with buyer localization.

    2w

    master_device_id

    Used in connection with merchant login.

    2y

    previous_step

    Used in connection with checkout.

    1y

    remember_me

    Used in connection with checkout.

    1y

    secure_customer_sig

    Used in connection with customer login.

    20y

    shopify_pay

    Used in connection with checkout.

    1y

    shopify_pay_redirect

    Used in connection with checkout.

    30 minutes, 3w or 1y depending on value

    storefront_digest

    Used in connection with customer login.

    2y

    tracked_start_checkout

    Used in connection with checkout.

    1y

    checkout_one_experiment

    Used in connection with checkout.

    session


    Reporting and Analytics

    Name

    Function

    Duration

    _landing_page

    Track landing pages.

    2w

    _orig_referrer

    Track landing pages.

    2w

    _s

    Shopify analytics.

    30min

    _shopify_d

    Shopify analytics.

    session

    _shopify_s

    Shopify analytics.

    30min

    _shopify_sa_p

    Shopify analytics relating to marketing & referrals.

    30min

    _shopify_sa_t

    Shopify analytics relating to marketing & referrals.

    30min

    _shopify_y

    Shopify analytics.

    1y

    _y

    Shopify analytics.

    1y

    _shopify_evids

    Shopify analytics.

    session

    _shopify_ga

    Shopify and Google Analytics.

    session


    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Complaints

    As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

    If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]

    Last updated: 09/29/2022